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Benchmark Global Hospitality

Data Risk & Compliance

ClientBenchmark Global Hospitality
ServiceMicrosoft 365 Data Security

Best Practices for Data Risk & Compliance in Hospitality Management

Information security is a pivotal aspect of the hospitality industry due to the nature of the data collected by companies operating within hospitality. Hotels, resorts, and rented apartment complexes gather and electronically store a range of sensitive personal guest data, such as names, phone numbers, addresses, and credit card details.

From the perspective of cybercriminals, hospitality appears to offer an ideal target vector for conducting crimes such as identity theft and credit card fraud due to the existence of multiple databases and devices containing both Payment Card Information(PCI) and Personally Identifiable Information (PII).


For nearly four decades, Benchmark Global has been at the forefront of the hospitality industry, providing unparalleled hotel, resort, and conference center management expertise.

Benchmark Global’s challenges are its complex ownership structure with restaurants, hotels, and other companies. Benchmark Global is the management company for them and acts as the operator . It is working to consolidate each of these groups within Microsoft 365 to collaborate, communicate and store information.

This digital transformation comes with significant concerns in protecting personally identifiable information (PII), and compliance requirements for regulations such as PCI , GDPR, and CCPA.


Sentinel360 worked with Benchmark Global to harness the benefits of Microsoft 365, overcoming the challenges
in making security and compliance a strategic element of their adoption of Microsoft 365.

Benchmark Global is now better placed to implement a Data Risk & Compliance strategy with a complete understanding of the primary data security risks and best practices to mitigate those risks.

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